Field Service Technician

Chicago, IL

Company Summary: 

Bodor Laser is a professional manufacturer and exporter dedicated to the design, R&D and production of fiber laser machines that are widely used for cutting different metal materials. With 20 service languages, a knowledgeable sales and after-sales team, 24/7 service, and a worldwide market network covering more than 150 countries, Bodor reaches out to customers all over the world and looks forward to all potential partnerships. The company is committed to its responsibilities for the well-being of its staff and society, and aims to gain world recognition with intelligently Made-in-China and change human life with laser technology.

With over 3000 global employees, BODOR is continuing to expand business world widely and is looking to hire technical service talents to be part of the technical service team of its U.S. subsidiary, Bodorlaser Inc..

The salary range for this position is broad because we are considering candidates with a wide range of experience levels, and the salary will be vary based on factors like location and industry-specific benchmarks.

Summary:

To support customers with Bodorlaser Inc. Responsible for offering technical advice to the customers and after-sales service in the field. Additional responsibilities include installation, preventative maintenance, troubleshooting and repair.

Responsibilities:

  • Install CNC Laser Cutters and communicate necessary information to client to operate machine.
  • Diagnose faulty mechanical and electrical components of CNC machines and subsequent repair.
  • Document work for managerial approval.
  • Regular travel within assigned territories.

Qualifications:

  • Experience involving the build/assembly/ installation/maintenance/service/ repair of any of the following machines: CNC Laser Cutters, Etchers, Engravers, other CNC industrial machine, Automatic production line equipment or similar machine tools.
  • High School Diploma or GED and above.
  • Freedom to frequently travel and flexible work schedule.
  • Self-driven and responsible.
  • Ability to lift 50 lbs.
  • Valid Driver’s License. 

Location:

  • On the road

Benefits and Perks:

We offer a comprehensive training program to all our field service technician and a competitive benefits package that includes (waiting period may apply and only full-time employees eligible):

  • Competitive compensation package
  • Company paid medical insurance
  • Dental, and vision insurance with low cost
  • Company paid basic life, short- & long-term disability insurance
  • 401(k) with employer match
  • (15) days of paid time off,  (5) days of paid sick leave, and (11) paid holidays per year
  • Flexible Spending Accounts
  • Birthday gifts
  • Holiday bonus
  • Employee assistance program

Bodorlaser Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We conduct background checks and drug screen, in accordance with company policies and federal and state guidelines.